Customer Success Associate/ Customer Success Manager

Hong Kong · Customer Success

Description

First Code Academy is empowering Asia’s next generation to become creators of technology through teaching kids from ages 4 to 18 programming. We believe that learning coding is a means to an end, and encourage our students to also develop their creativity, entrepreneurship skills and a mindset to experiment.

As one of the first coding education providers in Asia, we have rapidly grown to 7 cities teaching over 10,000 students since 2013, and are continuing to expand our global presence. We believe that it takes a team to build something big; if you have a love for technology and want to make a meaningful impact in the next generation’s education, join us now!


As a Customer Success Associate, you will build and maintain strong and lasting relationships with our community. You are passionate about providing an amazing customer experience, an advocate for our parents, and believe that customer retention is key to sustained growth.


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